FAQs

FAQs

CONTACT US 

General enquiries

2clothingnz@gmail.com

 

PAYMENT METHODS

What payment methods do you offer?

The payment methods that we offer are credit/debit card, Paypal, Apple Pay, VISA. These options will show at Check out - Payment section.

 

SIZES

What sizes do you offer?

We offer NZ Standard sizing from Small to 3XL on the website. We are able to print t-shirts from infant sizes through to 5XL. If you can't find your size online please message us and we'll get the size you need!

T-Shirt Size Chart:

Adults:

Kids:

 

 

Hoodie Size Chart:

Adults:

Kids:

Crew Neck Size Chart:

Track Pants Size Chart:

 

ORDERS / TRACKING DETAILS

Where is my order?

Please allow 3-5 business days for your order to be processed and dispatched. Once your order is dispatched, you will receive a shipping confirmation email with the tracking details. 

I have not received my order?

If you have not received your parcel within 7 days of receiving a Shipping confirmation email, please contact us as soon as possible as NZ Post is unable to process claims for items posted more than 21 days from date of posting to the first point of contact made to NZPost.

Where are we sending the items from? 

We ship from Auckland, New Zealand.

 

RETURNS/ EXCHANGES

Exchanges 

We currently print all of our t-shirts on demand so cannot do exchanges or returns for change of mind or sizes. Please make sure to check our size guide above carefully or send us a message if you are unsure of sizing at all, we are happy to help :) 

If there is something wrong with the garment once received we are more than happy to remedy this.

 

GARMENT CARE

Care for garments 

We recommend you wash your t-shirts inside out and cold washed. 

If you have any further enquiries please contact us on:

2clothingnz@gmail.com